Privacy Policy

Last Updated: January 2025

Your Privacy Matters: KamApp is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

1. Introduction

This Privacy Policy explains how KamApp ("we," "us," or "our") collects, uses, discloses, and protects information when you use our Mwaghavul language learning mobile application (the "App"). By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or use the App, we may collect:

Account Information: Name, email address, profile picture (if provided through social login)
Authentication Data: Login credentials, authentication tokens from Google, Facebook, or Apple
Profile Information: Learning preferences, language proficiency level, goals
User-Generated Content: Practice recordings, quiz responses, feedback, reviews
Payment Information: Processed securely through third-party payment processors (we do not store full credit card details)

2.2 Information Collected Automatically

When you use the App, we automatically collect:

Usage Data: Lessons completed, quiz scores, time spent on activities, learning progress
Device Information: Device type, operating system, unique device identifiers, mobile network information
Log Data: IP address, app version, crash reports, performance data
Analytics Data: User interactions, feature usage, navigation patterns (via Firebase Analytics)
Location Data: Approximate location based on IP address (not precise GPS location)

2.3 Information from Third-Party Services

We may receive information from third-party services you connect to the App:

Google Sign-In: Name, email, profile picture
Facebook Login: Name, email, profile picture
Apple Sign-In: Name, email (or private relay email)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Provide and Improve Services

Create and manage your account
Deliver personalized learning content and recommendations
Track your learning progress and achievements
Provide customer support and respond to inquiries
Improve app functionality and user experience
Develop new features and content

3.2 Communication

Send push notifications about learning reminders and achievements
Send important updates about the App or your account
Respond to your questions and feedback
Send promotional content (with your consent, where required)

3.3 Analytics and Research

Analyze usage patterns to improve content effectiveness
Conduct research on language learning methodologies
Generate aggregated, anonymized statistics

3.4 Security and Fraud Prevention

Detect and prevent fraudulent activities
Protect against security threats and abuse
Enforce our Terms of Service
Implement bot protection measures (via Firebase App Check)

3.5 Legal Compliance

Comply with legal obligations and regulations
Respond to legal requests and prevent harm

4. Third-Party Services and Data Sharing

We use the following third-party services that may collect and process your data:

Service	Purpose	Data Shared
Firebase Authentication	User authentication and account management	Email, name, authentication tokens
Cloud Firestore	Store user data, progress, and content	Profile data, learning progress, user-generated content
Firebase Storage	Store audio files and media content	Audio recordings, profile pictures
Firebase Analytics	Analyze app usage and performance	Usage data, device information, analytics events
Firebase Cloud Messaging	Send push notifications	Device tokens, notification preferences
Firebase App Check	Bot protection and security	Device attestation data
Google AdMob	Display advertisements	Device identifiers, usage data, ad interaction data
Google Sign-In	Third-party authentication	Google account information
Facebook Login	Third-party authentication	Facebook account information
Apple Sign-In	Third-party authentication (iOS)	Apple ID information
Stripe	Payment processing	Payment information, transaction data
Paystack	Payment processing	Payment information, transaction data

Each third-party service has its own privacy policy governing the use of your data:

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share data with third-party service providers who perform services on our behalf (hosting, analytics, payment processing, customer support).

5.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

5.5 Aggregated Data

We may share aggregated, anonymized data that cannot identify you personally for research, marketing, or analytics purposes.

6. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy:

Account Data: Retained while your account is active and for a reasonable period after deletion
Learning Progress: Retained while your account is active
Analytics Data: Retained for up to 14 months (Firebase Analytics default)
Payment Records: Retained as required by law and accounting regulations
Backup Data: May be retained in backups for up to 90 days after deletion

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through the App's profile settings.

7.2 Delete Account

You can request account deletion through the "Account Control" section in App settings. Upon deletion:

Your account and associated data will be permanently deleted
Some data may be retained in backups for up to 90 days
Certain data may be retained as required by law

7.3 Opt-Out of Communications

Push Notifications: Disable in App settings or device settings
Email Communications: Unsubscribe via links in emails

7.4 Advertising Choices

Personalized Ads: Opt out through device settings (Google Ads Settings for Android, Limit Ad Tracking for iOS)
Ad-Free Experience: Available through premium subscription

7.5 Data Portability

You can request a copy of your data in a machine-readable format by contacting us.

7.6 Rights Under GDPR (EU Users)

If you are in the European Union, you have additional rights under GDPR:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

7.7 Rights Under CCPA (California Users)

If you are a California resident, you have rights under CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights

8. Children's Privacy

Age Restriction: The App is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children under these ages.

If we discover that we have collected information from a child under the applicable age limit, we will delete that information immediately. If you believe we have collected information from a child, please contact us.

9. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: Data transmitted over HTTPS/TLS encryption
Firebase Security: Firestore security rules, authentication requirements
Access Controls: Limited employee access to personal data
Bot Protection: Firebase App Check to prevent unauthorized access
Regular Audits: Security assessments and vulnerability testing

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where Firebase servers are located. These countries may have different data protection laws.

We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses approved by the European Commission
Compliance with applicable data protection frameworks
Firebase's compliance with international data protection standards

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated Privacy Policy in the App
Updating the "Last Updated" date
Sending an in-app notification or email for significant changes

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@kamapp.com

Support Email: support@kamapp.com

In-App: Use the "Contact Us" feature in App settings

Response Time: We aim to respond to all inquiries within 30 days

13. Consent

By using KamApp, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

Your Privacy, Your Control: We are committed to transparency and giving you control over your personal information. If you have any questions or concerns, please don't hesitate to contact us.